Connecticut SMS Marketing and A2P Messaging Rules

A plain-language, source-linked guide to Connecticut authorities relevant to SMS, MMS, telemarketing, privacy, consent, and do-not-call issues.

1reviewed source record

1express text-message source

0fact-dependent sources

0related or unresolved sources

What the sources say

The Connecticut sources reviewed for this page include 1 source that expressly cover text messaging. Other sources may apply only to particular activities or provide related context. Federal law, carrier policy, and sender-registration requirements may still apply alongside state law.

Authorities and official sources

Each entry explains what the source says, where its limits are, and what it does not establish.

How this authority relates to messaging

The reviewed source expressly includes text messaging within a broader legal or regulatory framework.

What the source establishes

“Telemarketer” includes use of “text or media message”; “telephonic sales call” includes calls made by “over-the-top messaging or text or media messaging”; “text or media message” expressly includes SMS/MMS content.

Limits and important context

Promotional messaging, telephonic sales calls, caller identification integrity, internal DNC, national DNC incorporation, consent, disclosures, and broader anti-fraud routing support.
National DNC and entity-specific DNC violations are incorporated by reference; 9 a.m.–8 p.m. limit; early identity and purpose disclosure; prompts to continue/end/remove; prior express written consent for covered solicitation calls/messages.
Statutory exceptions for requested messages, B2B, nonprofits, existing debt/contract, existing customers, prior express written consent, and noncommercial messaging.
Strong enforcement/private-action risk under state consumer law framework.
Unfair trade practice; civil penalty up to $20,000 per violation; additional anti-fraud enforcement under § 42-289.

Consent standard stated in the source

prior express written consent

Exceptions or special treatment

Requested message: Statutory exceptions for requested messages, B2B, nonprofits, existing debt/contract, existing customers, prior express written consent, and noncommercial messaging.
Business-to-business message: Statutory exceptions for requested messages, B2B, nonprofits, existing debt/contract, existing customers, prior express written consent, and noncommercial messaging.
Nonprofit sender: Statutory exceptions for requested messages, B2B, nonprofits, existing debt/contract, existing customers, prior express written consent, and noncommercial messaging.
Existing debt: Statutory exceptions for requested messages, B2B, nonprofits, existing debt/contract, existing customers, prior express written consent, and noncommercial messaging.
Existing contract: Statutory exceptions for requested messages, B2B, nonprofits, existing debt/contract, existing customers, prior express written consent, and noncommercial messaging.
Existing customer: Statutory exceptions for requested messages, B2B, nonprofits, existing debt/contract, existing customers, prior express written consent, and noncommercial messaging.
Prior express written consent: Statutory exceptions for requested messages, B2B, nonprofits, existing debt/contract, existing customers, prior express written consent, and noncommercial messaging.
Noncommercial message: Statutory exceptions for requested messages, B2B, nonprofits, existing debt/contract, existing customers, prior express written consent, and noncommercial messaging.